Our Recruitment Process

Attract & Source

We believe successful recruitment begins long before a job ad goes live. That’s why our first step is to deeply understand who you are, what you need, and why it matters.

We take the time to learn about your business from the ground up—your company culture, values, operations, safety standards, and long-term goals. Whether you’re in construction, civil, mining, or renewables, we know each site and project is different. Our consultants dig deep into the technical and soft skills required for your roles, the working environment, and the kind of personality that will thrive in your team. This understanding ensures we don’t just send resumes—we deliver the right fit.

We also understand the pressures of tight deadlines, compliance, and getting boots on the ground fast. That’s why we approach each client relationship as a partnership—working with you to build workforce strategies that are both efficient and sustainable.

Screen & Assess

Once we understand what makes your business tick, we move to the next crucial phase: screening and assessment. We don’t believe in one-size-fits-all recruitment, so we ensure our screening process is both comprehensive and customised.

We know that placing the wrong person can cost you time, money, and momentum. That’s why every candidate we present goes through a structured, role-specific assessment process.

We evaluate:

• Technical and trade qualifications

• Industry experience and safety compliance

• Soft skills and site-readiness

• Cultural fit with your team and work environment

Whether it’s a shutdown crew with tight turnaround times or a long-term placement on a remote project, our screening methods are adapted to suit the pace, pressure, and people involved. We also conduct reference checks, right-to-work verifications, and pre-employment checks as required—so you can make decisions with confidence.

Candidate Submission

At this point, we’ve done the groundwork—now it’s time to introduce you to the candidates who truly stand out. Our candidate submission process is designed to make decision-making easy, giving you a clear view of your best-fit options without the noise.

You’ll receive a curated shortlist—not a stack of resumes. Each candidate we put forward has been carefully selected based on your specific role requirements, team dynamics, and project goals. For every submission, we include:

• A detailed candidate profile outlining skills, certifications, and experience

• Tailored interview notes giving insight into the person behind the resume

• Availability, location, and onboarding readiness

• Cultural alignment and reasons why they’re the right fit

Our goal is simple: to provide you with clarity and confidence. So whether you’re filling a high-volume labour hire request or searching for a niche technical expert, you’ll only see candidates who are ready to contribute—immediately and meaningfully.

Onboarding

A successful placement doesn’t end with a signed contract—it begins there. At Mass Resources, we take onboarding seriously, because we know that the first few days on site or in the office set the tone for long-term success. Whether it’s a short-term project or a permanent placement, we manage the onboarding process end-to-end, ensuring a smooth and compliant start for everyone involved.

From day one, we’ve got your back. We coordinate everything required to get your new team member safely and effectively onboarded, including full compliance checks (tickets, licences, right-to-work documentation), PPE allocation and site-specific requirements, induction and training coordination and all HR paperwork and payroll onboarding.

We act as an extension of your internal team, keeping communication flowing, reducing administrative burden, and ensuring that your new hire hits the ground running. Our proactive approach minimises disruption, promotes safety, and fosters early productivity.

Post Employment

We provide ongoing support to both clients and candidates, addressing any issues or adjustments needed post-placement to ensure satisfaction and retention.

Our job doesn’t end when the placement begins. We believe great recruitment is built on relationships, not transactions. That’s why we offer dedicated post-employment support—to ensure that everything runs smoothly after the start date and beyond.

We stay in touch to make sure your new team member is integrating well, meeting performance expectations, and contributing to your site or business as planned. If any challenges arise—whether it’s a minor adjustment or a need for reallocation—we respond quickly and professionally.

We know that workforce needs evolve. By staying close to the ground, we’re able to adapt quickly and help you retain top talent—or bring in fresh support as your projects progress.